Worked example · illustrative

The anatomy of a £100k operations leak

Nothing’s on fire. That’s exactly why it goes unnoticed. Here’s where a growing operation quietly loses six figures a year — every number a transparent calculation you can re-run against your own business.

Run it against my numbers →
A growing UK business quietly leaking pound coins through hidden cracks in the floor

The setup

Take a growing operation doing ~£4M a year — inventory, orders, a small team, and the usual stack that grew by accident: an accounting package, a couple of spreadsheets, a few inboxes, and one person who “just knows how it all works.” Nothing’s on fire. That’s exactly why the leak goes unnoticed.

Here’s where the money actually goes.

Where the money goes

Three leaks. None on the P&L.

Three streams of pound coins leaking from a revenue pipe: re-keying, the fragile spreadsheet, and no live view of stock
1 ≈ £38,000/yr

Re-keying the same order, three times

The same order gets typed in more than once — into the sales inbox, then the stock sheet, then the invoice. Two people spend ~2 hours a day each moving data between systems that don’t talk.

  • 2 people × 2 hrs/day × 5 days × 46 weeks = ~920 hrs/yr
  • at a loaded ~£20/hr → ~£18,400 in time
  • plus the error tax: 1% keying errors on £4M of orders ≈ £40,000 of value passing through mistakes; attribute a conservative half → ~£20,000
WASTED HOURS + ERROR TAX
2 ≈ £31,000/yr

The spreadsheet only one person understands

The “one true sheet” is fast until it isn’t. It breaks silently, it can’t be trusted at scale, and it makes one person a single point of failure for the whole company.

  • reconciling and fire-fighting the sheet: ~5 hrs/week × 46 = ~230 hrs → ~£4,600
  • decisions made on stale figures — over- and under-ordering. On £4M of stock, ~3% of working capital tied up wrong or written off → ~£26,000+
SINGLE POINT OF FAILURE
3 ≈ £34,000/yr

No live view of stock & orders

When you can’t see stock and orders in real time, you make decisions on gut and yesterday’s numbers.

  • stockouts on best lines: a handful of lost orders a month at £300 → ~£18,000 in missed revenue
  • overstock / dead stock tying up cash and space → ~£16,000 in carrying cost and write-down
FLYING BLIND
The total, spread across time, errors and tied-up cash ≈ £103,000 a year

None of it appears as a line on the P&L — which is exactly why it survives for years.

Your turn

Run it against your own numbers

The same maths, transparent. Change the two inputs and watch the leak move. Defaults are the worked example above.

Assumptions are deliberately conservative: ~£20/hr loaded cost, a 0.5% attributed error tax, and ~2–3% of stock capital tied up wrong. Every line is shown, nothing is hidden.

Your estimated leak, per year £103,000
  • Re-keying£38,400
  • Fragile spreadsheet£30,600
  • No live view of stock£34,000
Map it against my real numbers →
What plugging it looks like

The accidental stack, joined up.

Left: a tangle of disconnected spreadsheets, inboxes and one stressed person. Right: one joined operations system.
The stack that grew by accident

An order arrives by email, gets typed into the stock sheet, then again into the invoice. The “one true spreadsheet” only one person understands. Stock decisions on last week’s count. You feel the leak; you can’t point at it.

Re-keyed · fragile · flying blind
One system, shaped to how you already run

Not a full ERP, not a rebuild. One place where orders, stock and the numbers live — connected, live, and owned outright. Data entered once flows everywhere; the fragile sheet becomes a system the whole team can trust; the blind spots become a live picture.

Entered once · trusted · live
You’re not imagining it

The pain, in operators’ own words.

Real public reviews of the tools you’ve likely considered — describing the exact problem. These are their reviews of other software, not testimonials for OpsMavix. Beside each: what closing that leak is worth.

Stock sync is a mess, keeps zeroing out our Shopify stock.
Glenn J., Managing DirectorCapterra review of Cin7

Stock entered once and trusted — no sync mess, no zeroed counts.

≈ £38k/yr
Manual adjustments don’t always stick, and sync issues between platforms make it impossible to trust the numbers.
Kristin WillisTrustpilot review of Veeqo · 2025

Numbers the whole team can trust — adjustments that stick, no oversells.

≈ £31k/yr
Stock control is a nightmare as it doesn’t want to pull all the products from Magento, eBay and Amazon to keep them in sync.
Chris RickardsTrustpilot review of Veeqo · 2025

One live stock picture across every channel — owned outright.

≈ £34k/yr

Sourced from public reviews. We quote the problem these operators describe — not an endorsement of OpsMavix. Their experience is exactly the gap a system you own is built to close. Real founding-client results replace these cards as we close them.

A delivery-guarantee shield beside a scarcity panel: 3 audits a week, 2 builds a month, founding pricing for the first three

Real scarcity. Real guarantee.

  • Delivery guarantee — we guarantee the build ships, not a financial result. No fake deadlines, ever.
  • 3 audits a week · 2 builds a month — genuine capacity, not a countdown timer.
  • Founding pricing for the first three — real, and it ends when the seats do.

At a leak of ~£100k/yr, the fix pays for itself well inside the first year — usually on the first leak alone.

The free Operations Leak Audit does this against your real numbers.

Where your operation actually leaks, what it’s costing, and what a fix would involve. No commitment — you keep the findings either way.

Book a free Operations Leak Audit → Last updated 25 July 2026 · figures illustrative & re-runnable