Re-keying the same order, three times
The same order gets typed in more than once — into the sales inbox, then the stock sheet, then the invoice. Two people spend ~2 hours a day each moving data between systems that don’t talk.
- 2 people × 2 hrs/day × 5 days × 46 weeks = ~920 hrs/yr
- at a loaded ~£20/hr → ~£18,400 in time
- plus the error tax: 1% keying errors on £4M of orders ≈ £40,000 of value passing through mistakes; attribute a conservative half → ~£20,000